Refund policy
At Aliqui & Co, your satisfaction means a lot to us. We want you to love what you ordered—but we understand that sometimes things don’t work out.
For Jewelries
We gladly accept returns for our items if you're not completely happy with your purchase.
You may return eligible items within 7 days of receiving your order, as long as the following conditions are met:
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Items must be unused, and in original packaging
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All accessories must be included
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You must provide proof of purchase (such as your order number or receipt)
How to Initiate a Return
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Email our customer support team at support@aliquico.com within 7 days of receiving your order.
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Once your return is approved, we’ll send you detailed instructions along with the return shipping address.
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Ship your item back using a trackable shipping method.
Refunds & Processing
- Once we receive and inspect your return, we will process your refund using the original payment method within the same day.
- Shipping costs are non-refundable. Customers are responsible for the return shipping costs on all returns.
- If your return does not meet the abovementioned conditions, we reserve the right to deny or issue a partial refund.
Exchanges
We do not offer exchanges at this time. If you need a different item, please return your original purchase and place a new order.
If you have any questions, feel free to contact us at support@aliquico.com. We’re happy to help!